FAQ

HOW CAN I CHECK THE STATUS OF MY ORDER? 

Via the shipping confirmation email you received 

Within your Waverly Wood account 

Contact Waverly Wood 

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT? 

We accept all major credit cards as well as Apple Pay, Google Pay and Shop Pay 

Checks are accepted in store only 

 

DISCOUNTS 

You can add a discount code after you’ve started the checkout process. Enter the code at checkout and your total will reflect the new amount.  

 

STOCK 

We make every effort to maintain our inventory levels as accurately as possible. However, we may run out of stock on popular items.  

 

In the rare case that an item you order is out of stock, we will notify you via e-mail and make the necessary changes to your order total.  

 

If the item you want is sold out, please write to us at orders@shopwaverlywood.com. There’s a chance we may get the product you’re interested in back in stock and we’ll do all we can to get it to you.  

 

REGISTRY 

We love brides! Are you interested in help with creating your perfect wedding registry?  

 

Write us at registry@shopwaverlywood.com and allow us to assist. For other registry inquiries, please do not hesitate to reach out.